Getting Started

Manager & Assessor Instructions

Ice Hockey

Everything you need to get started using RefLIVE with your League

Registering Your Account

Registering Your Account

Activate your Account

Follow the instructions from your email invitation.

Remember to check your spam folder if the email isn’t in your inbox.

If you haven’t received the email, you can still activate your account by selecting ‘Activate League Account’ and entering the email address provided to your referee manager.

If you’re still having issues, please contact Support below.

Download the RefLIVE App

Click here for iOS

Click here for Android

Registering Your Account

Completing Reports

Completing Reports

Create New Report

Press the red + button and select the required report.

Complete the Report

Complete all required fields in the report.

Submit the completed report.

Completing Reports

Completing Reports

Dashboard Reporting

Select the new report button on the top right of the dashboard.

Complete the fields of the report and submit.

Accessing the Dashboard

Accessing the Dashboard


Use the same login details created for your RefLIVE App Login

Go to to login

Monitor Insights

Access data and insights from referees and assessors.

Accessing the Dashboard

Dashboard Features

Dashboard Features

Dashboard Home

See all insights from the data recorded by referees and assessors.

Adjust the time period to see how the insights change.


See a list of every referee sorted by their wellbeing rating.

Changes are coming to this section to provide more reporting options.

Dashboard Features

Dashboard Features


Select a club to see a breakdown of behaviour for each team.


See every assessment completed by each assessor.

Select an assessor to see an overview of their profile.

Dashboard Features

Dashboard Features

Weekly Report

View the data submitted by referees for a selected week of matches.

Upload Data

Add a group of referees, assessors and managers using the spreadsheet upload or add users individually.

Add a list of clubs and competitions using the spreadsheet upload or add new clubs individually.

Dashboard Features

Dashboard Features


View all registered users.

Edit the information for each user, change access requirements or delete users.

You may not have access to this section of the dashboard.


Frequently Asked Questions

How do I get access to the admin section?

This is created by the Manager who invited you to use RefLIVE. You’ll need to contact them directly to receive admin access.


Need Help?

Email us at

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